group44 is committed to protecting the privacy and personal data of every member on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
Six principles that shape every data-handling decision we make. The full legal text is documented in the policy below.
group44 collects only the personal data that is strictly necessary for account management, payment processing, KYC compliance, and the delivery of our services. We do not collect data for its own sake.
All personal data is encrypted in transit using TLS 1.3 and stored on hardened servers with 256-bit AES encryption at rest. Access to raw personal data is restricted to authorised personnel under strict need-to-know controls.
group44 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any other commercial entities. Your data is never monetised without your explicit informed consent.
You have the right to access, correct, export, and request deletion of your personal data at any time. group44 will respond to all legitimate data subject requests within 30 calendar days of receipt.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is typically retained for seven years from the date of last activity.
Where personal data is shared with third-party service providers — such as payment processors and KYC verification services — group44 conducts due diligence to ensure those parties maintain equivalent data protection standards.
A simplified view of how personal data moves through our systems from collection to secure disposal.
As a group44 member, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via the details provided in Section 12 of the policy below.
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where no legal basis exists to retain it.
Request we restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data for direct marketing or profiling.
This Privacy Policy ("Policy") describes how group44 ("group44", "we", "us", "our"), the operator of the online gaming and sports betting platform at group44.cam (the "Platform"), collects, uses, stores, shares, and protects the personal data of individuals who access or use our services ("Members", "Users", "you").
group44 takes its data protection obligations seriously. We are committed to handling personal data with integrity, transparency, and respect for the privacy rights of all users — particularly our Malaysian members, whose data is governed by this Policy alongside all applicable international data protection standards.
This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the group44 Platform. By creating an account or accessing the Platform, you acknowledge that you have read and understood this Privacy Policy in its entirety.
Note: If you have questions about this Policy or wish to exercise any of your data rights, please contact us using the details provided in Section 14 of this document. We will respond within 30 calendar days of receiving your request.
For clarity, the following terms are used consistently throughout this Policy:
group44, operating through the domain group44.cam, acts as the Data Controller for all personal data collected and processed through the Platform. As Data Controller, group44 is responsible for determining the purposes for which personal data is collected and the means by which it is processed.
For all data protection enquiries, access requests, and formal complaints regarding this Policy, please contact our data protection team using the details provided in Section 14 below. group44 commits to acknowledging receipt of all data-related requests within five (5) business days and completing requests within thirty (30) calendar days.
group44 collects personal data through the following channels and in the following categories:
group44 may receive personal data from authorised third-party sources including identity verification service providers, payment processors, fraud detection services, and other licensed operators where data sharing is necessary for compliance or player protection purposes. All third-party data sources are contractually bound to share data only on a legitimate basis.
group44 processes personal data on the following legal bases and for the stated purposes:
group44 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather anonymised usage analytics. The following categories of cookies may be placed on your device:
These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during your gaming session, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies that route your traffic to the appropriate server.
These cookies collect anonymised data about how Members use the Platform — such as the most visited pages and the occurrence of error messages — to help group44 improve Platform performance and user experience. No personally identifiable data is transmitted to analytics providers.
These cookies remember your preferences and settings — such as display preferences and language selection — to provide a more personalised experience on return visits to the Platform.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent certain features of the Platform from functioning correctly. group44 does not use cookies for third-party advertising or behavioural tracking across external websites.
group44 does not sell, rent, or trade personal data to any third party. Personal data may be shared with the following categories of recipient strictly on a need-to-know and contractual basis:
group44 requires all third-party Data Processors to enter into binding data processing agreements that obligate them to maintain data security standards equivalent to those described in this Policy, and to use personal data only for the specific purpose for which it was disclosed.
group44 primarily stores and processes personal data on servers located in jurisdictions with robust data protection frameworks. Where personal data is transferred outside of the primary hosting jurisdiction — for example, to a third-party service provider located in a different country — group44 takes appropriate measures to ensure the transfer is conducted in compliance with applicable data protection requirements.
Such measures may include entering into standard contractual data transfer clauses with the receiving party, confirming the adequacy of data protection laws in the destination jurisdiction, or obtaining explicit consent from the data subject where required. If you have questions about the safeguards governing any specific international transfer of your data, please contact us using the details in Section 14.
group44 retains personal data only for as long as is necessary to fulfil the stated purpose for which it was collected, or as required by applicable law. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
group44 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While group44 employs industry-standard security measures, no electronic transmission or storage system is completely immune to breach. In the unlikely event of a data breach that poses a risk to your rights and freedoms, group44 will notify affected individuals as required by applicable law and take all reasonable remediation steps promptly.
Subject to applicable law, you hold the following rights in relation to personal data that group44 holds about you:
You have the right to request a copy of the personal data group44 holds about you, together with information about the purposes for which it is processed, the categories of data concerned, and the recipients to whom it has been disclosed.
You have the right to request the correction of any inaccurate personal data group44 holds about you, and the completion of any incomplete personal data, having regard to the purposes of the processing.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the processing is unlawful. This right is subject to group44's legal obligations to retain certain data for regulatory compliance purposes, as described in Section 9.
You may request that group44 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing and a determination is being made.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transmitted directly to another controller where technically feasible.
You have the right to object at any time to processing of your personal data for direct marketing purposes. Upon receipt of such an objection, group44 will immediately cease processing your data for that purpose. You may also object to processing based on legitimate interests, in which case group44 will assess whether its interests are overridden by your rights and freedoms.
To exercise any of these rights, please contact our support team at [email protected]. We will require you to verify your identity before processing any request. Requests will be fulfilled within 30 calendar days. This service is provided free of charge for one request per calendar year; reasonable administrative fees may apply to subsequent requests.
The group44 Platform is strictly intended for individuals aged 21 years and above. group44 does not knowingly collect, process, or store personal data relating to any person under the age of 21. All account registrations are subject to mandatory age verification as part of our KYC process, which includes confirmation of date of birth via government-issued identification documents.
If group44 becomes aware that personal data has been collected from a person under 21 — through misrepresentation of age or otherwise — the relevant Account will be permanently closed, all collected personal data will be promptly deleted, and any associated funds will be returned to their source. group44 takes underage protection extremely seriously and enforces this policy without exception.
For players aged 21 and above only. If you are concerned that a minor may be accessing group44, please contact our support team immediately so we can investigate and take appropriate action.
group44 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes — meaning those that substantively affect your rights or how your data is processed — will be communicated to active Members via the Platform or by email to the address registered on your Account, with reasonable advance notice where practicable.
The date of the most recent update is clearly displayed at the top of this document. We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the group44 data protection team through the following channels:
This Privacy Policy was last reviewed and updated on 1 January 2026. group44.cam — Malaysia's VIP Online Gaming Platform.
Now you know exactly how group44 handles your personal data — with minimal collection, bank-grade security, full transparency, and respect for your rights. A platform you can trust with your real-money play. For players aged 21 and above only.
For players aged 21 and above only. Play responsibly. group44.cam